CENTRAL COMPUTING RESOURCES

COLUMBIA UNIVERSITY INFORMATION TECHNOLOGY (CUIT)

Service Desk Support Center
202 Philosophy Hall
Monday–Friday: 10:00 a.m.–6:00 p.m.

Phone: 212-854-1919
Monday–Thursday: 8:00 a.m.–11:00 p.m.
Friday: 8:00 a.m.–7:00 p.m.
Saturday: 10:00 a.m.–6:00 p.m.
Sunday: 3:00 p.m.–11:00 p.m.

E-mail: askCUIT@columbia.edu
cuit.columbia.edu/support

CUIT provides Columbia University students, faculty, and staff with myriad central computing and communications services, including Columbia’s wireless and high-speed campus Ethernet network, available to all students in residence hall rooms. CUIT also manages an array of computer labs, terminal clusters, ColumbiaNet kiosk stations, electronic classrooms, and provides a variety of technical support services via the CUIT Service Desk. A detailed list of CUIT's services is available at cuit.columbia.edu/services.

In brief, CUIT services include the following:

Exchange accounts and LionMail: web-based program for accessing Columbia email, providing a secure and convenient way to send and receive email from anywhere using any web browser.

Computer account IDs: access to Columbia’s secure online information resources, campus computer labs, and printing on CUIT printers. All Columbia students, faculty, and staff are assigned an ID account (called University ID or UNI).

Columbia's website: access to hundreds of online services and resources, including extensive academic, scholarly, and administrative resources, myriad library catalogs and references, the Directory of Classes, registration information, campus publications, and events listings.

• Technical support: available through the CUIT Service Desk, which provides technical assistance to students, faculty, and staff via email, phone or in person at the Morningside campus walk-in center (see beginning of this section for hours and contact information).

•  Canvas: the University course management system, which allows instructors to easily develop and maintain course websites, distribute class materials, link to online reserves, administer quizzes and tests, communicate with students, and promote online discussions. Students can use a mobile app to access the system on the go.

Classroom technologies: equipped with multimedia capabilities such as a podium computer, laptop connections, projection, and audio reinforcement systems. Select rooms support microphones and wireless video display features.

Kiosk computers: available in various locations around the Morningside campus for accessing Columbia’s online resources,facilitating printing, email, and productivity software.

Computer labs: provide students, faculty, and researchers with access to a range of software. Some locations have consultants to provide lab help.

PawPrint: available throughout the Morningside campus, Teachers College, and Barnard College. These high-speed, high-volume printers are located in CUIT computer labs, libraries, residence halls, student lounges, and classrooms.

Computer security: CUIT provides resources online, including links to download antivirus and anti-spyware software. The site also provides information on how to protect your system, data, and privacy when working online.

Digital Social Science CenterCUIT and the Libraries jointly provide computing support for researchers with data-intensive applications, including statistical software, and finding and selecting appropriate data.

Telephone and cable TV service: cable and wired telephones are available in common spaces to students living in University residence halls.