CENTRAL COMPUTING RESOURCES

COLUMBIA UNIVERSITY INFORMATION TECHNOLOGY (CUIT)

Help Desk Support Center
202 Philosophy Hall
Monday–Friday: 10:00 a.m.–6:00 p.m.

Phone: 212-854-1919
Monday–Thursday: 8:00 a.m.–11:00 p.m.
Friday: 8:00 a.m.–7:00 p.m.
Saturday: 10:00 a.m.–6:00 p.m.
Sunday: 3:00 p.m.–11:00 p.m.

E-mail: askCUIT@columbia.edu
cuit.columbia.edu/support

CUIT provides Columbia University students, faculty, and staff with myriad central computing and communications services, including Columbia’s wireless and high-speed campus Ethernet network, available to all students in residence hall rooms. CUIT also manages an array of computer labs, terminal clusters, ColumbiaNet kiosk stations, electronic classrooms, and provides a variety of technical support services via the CUIT Helpdesk.

CUIT services include the following:

E-mail accounts: CUIT provides a Web-based program for accessing Columbia e-mail. It provides a secure and convenient way to send and receive mail from anywhere, using any Web browser.

Computer account IDs provide access to Columbia’s secure online information resources, campus computer labs, and printing on CUIT printers. All Columbia students, faculty, and staff are assigned an ID account (called University Network ID or UNI).

Columbia's website provides access to hundreds of online services and resources, including extensive academic, scholarly, and administrative resources, myriad library catalogs and references, the Directory of Classes, registration information, campus publications, and events listings.

• Technical support is available through the CUIT Help Desk, which provides technical assistance to students on the Morningside campus online, by phone, or in person. (See beginning of this section for hours and contact information.)

•  Canvas is the University course management system. It allows instructors to easily develop and maintain course websites, distribute class materials, link to online reserves, administer quizzes and tests, communicate with students, and promote online discussions.

• Electronic classrooms are equipped with multimedia capabilities such as computer and projection systems, DVD and CD-ROM players, VCRs, and audio systems.

Public computer kiosks are available in various locations around the Morningside campus for accessing Columbia’s web resources and e-mail.

Computer labs and clusters provide students, faculty, and researchers with access to a range of software. Some locations have consultants to provide lab help.

Printing facilities are available throughout the Morningside campus and Barnard College. These high-speed, high-volume printers are located in CUIT computer labs, libraries, residence halls, and other computer clusters and electronic classrooms.

Computer security is extremely important at Columbia and CUIT provides several resources online, including links to download antivirus and anti-spyware software. The site also provides information on how to protect your system, data, and privacy when working online.

Electronic Data Service, run jointly by CUIT and the Libraries, provides computing support for researchers with data-intensive applications, including statistical software, and finding and selecting appropriate data.

Telephone and cable TV service is available to students living in University residence halls.